FAQs
Customer care : 022-26156872.
How do I contact Customs parcel? ›
Contact information for CBSA
- Website.
- 1-800-461-9999 or TTY 1-866-335-3237.
- NEXUS.
- NEXUS Air.
- CANPASS.
- Facebook.
- Twitter.
How do I contact a Customs parcel in India? ›
- For further assistance please contact the Indian Customs authorities directly. ...
- Indian Customs contact information.
- Telephone: +9123092978.
- Website: http://www.cbec.gov.in/
Where can I complain to Mumbai customs? ›
Taxpayer Service Center
Name of Officer | Shri Dhairyashil Kanse , DC |
---|
Email ID | dhairyashil[dot]kanse[at]gov[dot]in |
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Area of Jurisdicitional Commissionerate | Office of Principal Commissioner of Customs (Import-II) 8th Floor , Annexure Bldg ,Ballard Estate, Mumbai -400 001 |
Telephone no | 022-22757434 |
fax | |
How long can customs hold a package? ›
Generally, Customs officers will visit multiple sites during the day and process their releases in the afternoon. The process can take anywhere from 12-48 hours and even longer during high traffic periods. Customs releases are also not guaranteed.
How long does it take for customs clearance in Mumbai? ›
Customs station
Customs station | Time taken from arrival of cargo to filing of declaration by importer | Percentage of time taken by customs |
---|
Sahar, Mumbai | 2 days 20 hours 18 minutes | 9.68% |
IGI, Delhi | 2 days 14 hours 37 minutes | 8.89% |
Air Cargo, Chennai | 2 days 10 hours 35 minutes | 12.81% |
Air Cargo, Bangalore | 3 days 3 hours 33 minutes | 6.88% |
Can customs open your package? ›
Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.
Why is customs holding my package? ›
Shipments are held to ensure they satisfy export or import customs regulations. This may be due to missing or incomplete paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods.
How do you check if a package is stuck in customs? ›
Track the package via the courier service through which you are receiving it or sent it, as U.S. Customs has no way to track packages. Most couriers provide a tracking option on their websites to track your package. Use the tracking code you received when you shipped your package.
How do I know if my package is stuck at customs India? ›
The best way to do this is generally through the courier's website, where you will be able to find out what is happening. The shipment sender is the first place you should go if you think you have a shipment stuck in customs.
You can access the custom duty calculator in the ICEGATE portal. Once you access the calculator, you will be required to enter the HS Code (CTH Code) of the good you are planning to import. Enter description within 30 characters and select the country of origin (for antidumping or preferential duty).
Who is custom officer in Mumbai? ›
Shri Akhilesh Pandey
Commissioner of Customs, Chief Commissioner's Office, 3rd Floor, New Customs House, Ballard Estate, Mumbai-400 001. Ph : 022 22757777 Fax : 022 22757712 Information Pertaining to the office of the Chief Commissioner Of Customs, Mumbai zone -1.
How do I make a complaint against customs? ›
- AIRPORT CONTACT DETAILS.
- @bangalorecustom.
- Email - aircustomsbial[at]gmail[dot]com.
- Phone - 080 22001404,
- 22001402,
- 22001401,
- 22001429.
How many customs zones are there in Mumbai? ›
After cadre restructuring, there are now three custom zones in Mumbai. The Import and Export Commissionerate at Custom House Mumbai and Commissionerate of Custom (general) comes under Mumbai Custom Zone I.
How long does it take customs to release a package? ›
When you have fulfilled the requirements necessary to effect release, CBP will clear the package, note how much duty is owed, and return it to the U.S. Postal Service (USPS) for delivery. Usually, you will receive notification in a matter of days, but it can take as long as 30-45 days.
How do I clear a package through customs? ›
How to self-clear your shipment through Canada Customs - YouTube
How many days does customs clearance take? ›
of duties takes approximately 3-4 working days from the transfer of shipments to the Customs bonded warehouse.
Do we need to pay for customs clearance? ›
Customs Handling Fee: In addition to import duties, India charges a one percent customs handling fee on all imports. This is charged on the total value of the goods plus the freight costs and insurance.
Do I have to pay custom clearance fees? ›
When you bring goods into the US, of course you expect to pay for transportation. But as you plan an import, remember that it also costs money to clear the cargo through US Customs, even when the product isn't subject to any duties.
What happens if a package is held by customs in India? ›
Improper documentation is Major reason. Or something you want to get in India is objectionable as per Indian customs rules. Or proper customs fees has not been paid. Best would be if you can make a personal visit to the customs office where your consignment has got stuck.
Most courier companies would agree that shipping money inside a parcel is not allowed. A stolen parcel with some money inside is not mainly a pleasant surprise for the sender. Cash is a rather common item on the list of the forbidden and not recommended things when shipping with courier companies.
How do I pay customs fees? ›
You may pay it in any of the following ways:
- U.S. currency only.
- Personal check in the exact amount, drawn on a U.S. bank, made payable to U.S. Customs and Border Protection. ...
- Government check, money order or traveler's check if the amount does not exceed the duty owed by more than $50.
Do I need to pay money if receiving a parcel from abroad in India? ›
As per Indian tax laws, If you are receiving money from a close relative abroad, you need not pay a single rupee tax on that amount. It is treated as a tax-free gift by the Income Tax department. However, if you are receiving money from abroad and the sender is not related to you, then any amount over Rs.
Why is customs clearance taking so long? ›
There are two main reasons why international packages get held up in customs for more than three days. Either customs is too busy (this happens, for example, during the holiday season, when lots of people shop online for presents) or there is some issue with the package.
What happens when customs seizes your package? ›
If the package violates the regulations and gets seized, it's moved to a Seized Property Warehouse, where it's kept until further notice. When the warehouse is instructed to release the package, the owner also has to pay a warehouse fee to take control of the cargo.
Do customs work on weekends? ›
Except as specified in paragraphs (a) through (g) of this section, each CBP office shall be open for the transactions of general CBP business between the hours of 8:30 a.m. and 5 p.m. on all days of the year: (a) Saturdays, Sundays and national holidays.
Why are international packages taking so long? ›
Delivery times in destination countries are slow, due to the effects of the Coronavirus on their own postal services. Route suspensions in a number of countries also heavily affect the ability of postal workers to deliver shipments like normal.
Where is US Customs for packages located? ›
Anytime you order something from outside of the country to be shipped to you here in the United States that package is going to inevitably have to go through the International Sorting Center (ISC) in New York City.
What is the meaning of custom clearance? ›
official permission to bring goods into or take goods out of a country: An importer can file documents 30 days in advance of the expected date of arrival of a vessel, which facilitates customs clearance.
How can I clear customs in Mumbai? ›
2. Procedure for clearance of Imported Goods
- Bill of Entry - Declaration.
- Assessment.
- EDI Assessment.
- Examination of Goods.
- Green Channel facility.
- Payment of Duty.
- Amendment of Bill of Entry.
- Prior Entry for Bill of Entry.
If you are living in India then it will normally takes 2-5 days. Speed post from India to the USA can take anywhere from 15-20 days. A registered post from India may take longer at 35-40 days.
How can we stop custom duty in India? ›
If you move back to India, you are eligible for exemption from customs duties under Transfer of Residence. All you would need to do is apply for Transfer of Residence and provide all the required documentation for the clearance. Forgetting to do this can cost you customs duty on the entire shipment.
How much is customs clearance fee in India? ›
Most small agents will charge you around Rs. 4000-5000 for a small consignment clearing service,which is only thier agency charges as for all the actual charges that have to be paid to the customs department will be in excess of about 5000 onwards.
How much is customs clearance in India? ›
Customs Clearance Charges
In addition to the import duties, India charges a 1% customs handling fee on all the imports. This cost is charged on the entire/total value of the goods+the freight costs and Insurance.
What are the three steps of custom clearance? ›
Initial steps in customs clearance process
- Self-assessment. As an exporter, you will have to self-assess the duty of the export items. ...
- Shipping Bill. Shipping Bill is generated through the Indian Customs EDI System (ICES) or the non-EDI mode in case of non-EDI ports. ...
- Risk Management System. ...
- Post Clearance Audit.
Who will pay custom duty? ›
Any person having net banking facility in the designated bank can proceed for the payment of custom duty.
How can I check my customs duty online? ›
“For effective and easy customs duty clearance verification, you can dial or send SMS to these numbers 094621597 with your vehicle C-number, the year you paid the duty and the port or location where the vehicle came through into the country.
What is the current custom duty rate? ›
q 5 major ad-valorem rates of basic customs duty, namely 5%, 15%, 25%, 35% and 45% have now been reduced to 4 major ad-valorem rates of basic customs duty, namely, 5%, 15%, 25% and 35% .
What is the qualification for customs officer? ›
Candidates who have earned their bachelor degree from a recognised institution are qualified to apply for the role. A qualified degree must be earned in any channel with a minimum of 55 percent marks. Only those above the age of 21 are entitled to apply for the position. The applicant's maximum age is 30 years.
Who is Deputy Commissioner of Customs Mumbai? ›
Pr. Chief Commissioner's Office
S.No. | Name (Ms/Smt/Sh) | Designation |
---|
1 | Shri. Pramod Kumar Agrawal | Pr.Chief Commissioner |
2 | Shri Ravindra Kumar Singh | Additional Commissioner |
3 | Shri. EISHVARYESH BHARDWAJ | Deputy Commissioner |
4 | Shri RAJIV SHARMA | Assistant Commissioner |
CGST Nodal Officers for IT Grievance Redressal Mechanism
S. No. | Name of Central Tax Zone | Name of the Principal Nodal Officer |
---|
1 | Hyderabad | Shri. B. Raghu Kiran |
2 | Pune | Shri. Santosh Kumar Vatsa |
3 | Bhubaneshwar | Shri. Vishnu Kumar |
4 | Panchkula | Shri. Rajendra Pratap |
18 more rows
How do I contact customs in India? ›
Help Desk - ICEGATE.
(011) 23370133. (011) 23379020.
How do I complain about customs in India? ›
For dealing with complaints against corrupt practices by officers, the department has a separate vigilance organisation headed by the Directorate General of Vigilance. Any complaints of corruption against the officer can be logged with the D.G. Vigilance at New Delhi or the Zonal units of the Directorate of Vigilance.
How do I call airport customs? ›
You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511). If you are outside the U.S. you must call +1-202-325-8000.
What is custom location of Mumbai? ›
COMMISSIONER OF Customs (PREVENTIVE) MUMBAI
The Marine & Preventive wing Hqrs. situated at 100, Everest House, New Marine Drive, Marine Lines, Mumbai-400 007, has jurisdiction over the areas comprising of 2 Divisions in the districts of Thane and Raigad for anti-smuggling operations.
What do you mean by customs area? ›
customs area means the area of a customs station and includes any area in which imported goods or export goods are ordinarily kept before clearance by customs authorities; Sample 1Sample 2Sample 3.
How many customs zones are there in India? ›
1. In the reorganized set-up, there are twenty three zones of Customs and Central Excise and eleven exclusive zones of Customs/Customs (Preventive) across the country. These zones are headed by Chief 1.2.
Who is custom officer in Mumbai? ›
Shri Akhilesh Pandey
Commissioner of Customs, Chief Commissioner's Office, 3rd Floor, New Customs House, Ballard Estate, Mumbai-400 001. Ph : 022 22757777 Fax : 022 22757712 Information Pertaining to the office of the Chief Commissioner Of Customs, Mumbai zone -1.
How many customs zones are there in Mumbai? ›
After cadre restructuring, there are now three custom zones in Mumbai. The Import and Export Commissionerate at Custom House Mumbai and Commissionerate of Custom (general) comes under Mumbai Custom Zone I.
Who is Deputy Commissioner of Customs Mumbai? ›
Pr. Chief Commissioner's Office
S.No. | Name (Ms/Smt/Sh) | Designation |
---|
1 | Shri. Pramod Kumar Agrawal | Pr.Chief Commissioner |
2 | Shri Ravindra Kumar Singh | Additional Commissioner |
3 | Shri. EISHVARYESH BHARDWAJ | Deputy Commissioner |
4 | Shri RAJIV SHARMA | Assistant Commissioner |
In addition to personal items, items up to a value of ₹15,000-50,000 depending on your origin. Indian residents coming in after more than 1 year abroad can bring ₹1,00,000 worth of jewelry for women, and ₹50,000 worth of jewelry for men. Approved plants and seeds.
What is the qualification for customs officer? ›
Candidates who have earned their bachelor degree from a recognised institution are qualified to apply for the role. A qualified degree must be earned in any channel with a minimum of 55 percent marks. Only those above the age of 21 are entitled to apply for the position. The applicant's maximum age is 30 years.
Who is GST officer? ›
CGST Nodal Officers for IT Grievance Redressal Mechanism
S. No. | Name of Central Tax Zone | Name of the Principal Nodal Officer |
---|
1 | Hyderabad | Shri. B. Raghu Kiran |
2 | Pune | Shri. Santosh Kumar Vatsa |
3 | Bhubaneshwar | Shri. Vishnu Kumar |
4 | Panchkula | Shri. Rajendra Pratap |
18 more rows
Which course is best for customs officer? ›
You can pursue a bachelor's degree in criminal justice or in airline and airport management. Candidates can also study a foreign language during their graduation. Studying foreign languages can help customs officers interact better with people from other countries.
What is custom location of Mumbai? ›
COMMISSIONER OF Customs (PREVENTIVE) MUMBAI
The Marine & Preventive wing Hqrs. situated at 100, Everest House, New Marine Drive, Marine Lines, Mumbai-400 007, has jurisdiction over the areas comprising of 2 Divisions in the districts of Thane and Raigad for anti-smuggling operations.
What do you mean by customs area? ›
customs area means the area of a customs station and includes any area in which imported goods or export goods are ordinarily kept before clearance by customs authorities; Sample 1Sample 2Sample 3.
How many customs zones are there in India? ›
1. In the reorganized set-up, there are twenty three zones of Customs and Central Excise and eleven exclusive zones of Customs/Customs (Preventive) across the country. These zones are headed by Chief 1.2.
What is the role of Siib in customs? ›
SIIB (Export) gathers information/ intelligence in order to investigate cases related to fraudulent exports. This includes gathering information by human intelligence as well as data analysis.
How can I avoid customs in India? ›
Those returning or planning an extended stay in India should consider using transfer of residency to take advantage of relaxed customs duties. This facility allows the importer of personal or household to avoid paying customs duty on certain qualified items and pay reduced customs duty of certain items.
How many phones can I bring to India? ›
Carrying one sealed box of iPhone might not be an issue but if you are carrying 3-4 devices, you will have to show the receipts of your purchases and might even have to pay a customs duty. So, it's better that you avoid carrying more than two phones on your flight from USA to India.
Officials at customs and immigration are checking travelers for things like whether they have the right documents to be in the country, whether they're legally allowed to be there, and whether they're bringing anything illegal with them.